Frequently Asked Questions
Find answers to common questions about our software perks and platform.
For Founders
What is Ventures.ma?
Ventures.ma is a startup perks platform built on partnerships with software companies and startup programs, helping founders and startup teams across Africa access perks, credits and discounts.
Is Ventures.ma a marketplace?
Ventures.ma is a startup perks platform built on partnerships. We work with software companies and startup programs to make their perks, credits and discounts available to our startup community. Our role goes beyond listing or promoting programs: we build partnerships that help founders access benefits for their startups.
Who is eligible?
Founders, entrepreneurs and startup teams can create a Ventures.ma account. Each perk has its own eligibility requirements, which may include your country, startup stage, funding or whether you are already a customer of the provider. Review the offer requirements before submitting a claim.
Is it free?
Yes. Creating a Ventures.ma account and accessing free perks is free. Premium perks require a paid membership. A free account does not make every partner product free; each offer explains its discount, credits, trial and any costs.
What's the difference between free and premium?
Free membership gives you access to free perks. Premium membership also unlocks premium perks, priority support and early access to new partnerships. Provider eligibility requirements still apply to both plans. See the pricing page for current plans, prices and included features.
Which countries does Ventures.ma serve?
Ventures.ma focuses on founders and startups across Africa. Country availability varies by perk provider; check each offer's geographic restrictions before claiming. Contact support if you are unsure whether a particular offer is available in your country.
What is Ventures Academy, and is it available yet?
Ventures Academy is our upcoming founder learning platform, with practical lessons, resources and startup milestones. It has not launched yet; a launch date has not been announced.
Compare membership options on the pricing page or contact support about a specific offer.
Getting Started
How do I sign up for Ventures.ma?
Signing up is completely free! Simply click "Get your first perk" in the top navigation, fill out the registration form with your name, email, and password, and you'll have instant access to our platform.
How do I claim a perk?
Once you find a perk you're interested in, click "Claim Perk" on the perk page. For premium perks, you'll need a premium account. The system will guide you through the claiming process.
Premium & Pricing
How much does premium membership cost?
Premium membership costs $250 per yearly. Visit pricing for the available plans and included features.
Can I cancel my premium subscription anytime?
Yes, you can cancel your premium subscription at any time from your dashboard. You'll continue to have access to premium features until the end of your current billing period.
Do you offer refunds?
We offer a 30-day money-back guarantee for eligible paid memberships. To qualify for a full refund, you must request it within 30 days of purchase and must not have claimed a Perk through that membership. Contact our support team to request a refund. See our Refund Policy for full details.
Technical Support
I'm having trouble accessing a perk. What should I do?
First, make sure you're logged in and have the correct account type for the perk. If you're still having issues, contact our support team with the perk name and a description of the problem.
How do I reset my password?
Click "Forgot password?" on the login page, enter your email address, and we'll send you a password reset link. Check your spam folder if you don't receive the email.
Can I change my email address?
Yes, you can update your email address from your account settings. You'll need to verify the new email address before it becomes active.
Business & Partnerships
How do I list my SaaS on Ventures.ma?
Visit our "List Your SaaS" page and fill out the partnership form. Our team will review your application and get back to you within 48 hours to discuss potential collaboration opportunities.
What types of perks do you offer?
We partner with software companies to offer exclusive discounts, free trials, and special promotions. Our perks cover everything from productivity tools to marketing software, development tools, and business applications.
Still have questions?
Can't find what you're looking for? Our support team is here to help.
Contact Us